NOTICE: Enhanced Health & Safety Measures Being Implemented by Caldwell Transportation Company due to COVID-19
MASKS ARE REQUIRED WHILE ON THE BUS
Before every bus trip, all surfaces will be wiped down and all upholstered seats sprayed with an NSF-certified, EPA-registered hospital disinfectant that kills 99.999% of bacteria and viruses, including coronaviruses.
During the winter season, the Airport will be experiencing significantly increased airline service to and from our non-stop destination partners in Salt Lake City, Seattle, Los Angeles, Denver, San Francisco, and Chicago. Along with the abundant snow we all look forward to, comes a greater need for effective travel planning.
To that end and to insure your successful journeys, we are STRONGLY advising all travelers arrive at the airport at least 90 minutes prior to scheduled departure time, or during bad weather, no less than 2 hours prior to scheduled departure times. In the event that Mother Nature intervenes in your travel plans, you will be contacted by your air carrier, who will provide you with information regarding alternative transportation to another airport, so that you will still arrive at your destination on time.
***IMPORTANT NOTE REGARDING TRAVELING UNACCOMPANIED MINORS (UMNR):
For Delta & United: Per airline policy, no UMNR is allowed to travel via ground transportation without an airline employee escort, and since this is not a feasible option in cases of diversion busing to/from SUN, the UNMR will not be allowed to ride the bus and alternative transportation arrangements to/from the airport where the diversion takes place will need to be made by the parent, guardian or responsible adult.
For Alaska: Children may not travel alone to/from Sun Valley (SUN) between December 1 – April 1, annually.
ALASKA AIRLINES WINTER OPERATIONS
HOTLINE – 208.788.1281 Prompt #4
Call 6 hours Prior
For Travelers FROM SUN Airport
During bad weather, please call the Alaska Airlines Winter Operations Hotline 6 hours prior to your scheduled departure time. If the flight is cancelled, Alaska Airlines will either re-accommodate customers on the next available flight or weather permitting, provide bus service to Boise.
If bus service is provided:
- Check in at the Alaska Airlines counter at the Sun Valley airport at least 5 hours prior to the originally scheduled flight.
- Please allow plenty of time to get to the airport, the bus will leave as scheduled.
- Passenger baggage will also travel via bus to Boise.
IMPORTANT: Please do not make alternative arrangements without checking with Alaska Airlines first.
For Travelers TO SUN Airport
If weather restricts Alaska Airlines from landing at the Sun Valley airport, they will divert the plane to Boise. Weather permitting; Alaska Airlines will arrange ground transportation for all passengers and their baggage to Sun Valley via bus.
DELTA AIRLINES WINTER OPERATIONS
HOTLINE – 208.788.4887
Call 4 hours Prior
For Travelers FROM SUN Airport
During bad weather, please call the Delta Airlines Winter Operations Hotline 4 hours prior to your scheduled departure time
If flight is cancelled and bus service is provided:
- Passengers must check in at Sun Valley Airport at least 3 hours prior to their original flight time.
- Passengers will be bussed to Twin Falls (75 miles south) and luggage will be checked through to their final destination.
- Upon arriving at the Twin Falls airport, checked baggage will automatically be boarded.
- There is no need to check in at the counter at Twin Falls.
For Travelers TO SUN Airport
If weather conditions restrict service into Sun Valley, Delta will do everything possible to route customers directly to Twin Falls where, depending on road conditions, complimentary ground transportation to Sun Valley will be provided.
Luggage will be loaded directly from the aircraft to the bus and will be available for passenger claim at the Sun Valley Friedman Memorial Airport. The drive to Sun Valley is approximately 1 1/2 hours and passengers will be dropped off at the Sun Valley airport.
UNITED AIRLINES WINTER OPERATIONS
HOTLINE – 208.788.4887
Call 4 hours Prior
For Travelers FROM SUN Airport
During bad weather, please call the United Airlines Winter Operations Hotline 4 hours prior to your scheduled departure time.
If flight is cancelled and bus service is provided:
- Passengers must check in at Sun Valley Airport at least 3 hours prior to their original flight time.
- Passengers will be bussed to Twin Falls (75 miles south) and luggage will be checked through to their final destination.
- Upon arriving at the Twin Falls airport, checked baggage will automatically be boarded. There is no need to check in at the counter at Twin Falls.
- IMPORTANT: If a passenger opts not to take the bus, and arranges their own transport to Twin Falls Airport, they MUST either check-in for the flight online at www.united.com or at the United ticket counter at SUN. They WILL NOT be able to check-in at Twin Falls Airport because there is no United station there.
For Travelers TO SUN Airport
If weather conditions restrict service into Sun Valley, Delta will do everything possible to route customers directly to Twin Falls where, depending on road conditions, complimentary ground transportation to Sun Valley will be provided.
Luggage will be loaded directly from the aircraft to the bus and will be available for passenger claim at the Sun Valley Friedman Memorial Airport. The drive to Sun Valley is approximately 1 1/2 hours and passengers will be dropped off at the Sun Valley airport.
Friedman Memorial Airport Winter Operations
Winter operations at a mountainous, resort airport such as SUN, are always challenging. The Friedman Memorial Airport Management and Operations Staff are acutely aware of the need to provide a safe operating environment in as timely a manner as is possible. We are well-trained, equipped and staffed to provide that safe operating environment and meet any challenge presented by winter weather conditions.
FMA Operations Staff monitors existing and anticipated weather conditions constantly on accurate, state-of-the art weather monitoring and forecasting equipment. When overnight winter activity is anticipated, observations are made approximately every two hours. When snowfall accumulates to between 1″ and 2″, snow removal operations are initiated. Snow removal teams remain in service on the airfield until such time as the winter event has passed and all airfield surfaces have been appropriately mitigated and rendered safe for normal operations.
All airfield condition reports are maintained accurately and timely via NOTAM, ATIS and constant communication with airfield tenant businesses, such as the FBO and Air Carriers.